Order Process

# Order Process

At GENTTEE, we strive to make your shopping experience smooth and transparent. Here’s a step-by-step guide to how your order is processed:

## 🛒 1. Placing Your Order
- Browse our collection and select your desired product, size, and color
- Click **"Add to Cart"**, then proceed to **Checkout**
- Enter your shipping details and complete your order

## ✅ 2. Order Confirmation
Once your order is placed, you’ll receive a confirmation email or WhatsApp message with your order details.

## 🛠️ 3. Order Processing
- Our team carefully picks, packs, and quality checks your items
- Processing time: **1–2 business days**

## 🚚 4. Shipping & Delivery
- Once dispatched, tracking details will be sent via SMS or WhatsApp
- Delivery time:
  - Major cities: **2–4 business days**
  - Remote areas: **4–6 business days**

## 🔁 5. Returns & Exchanges
If you need to exchange a size or there’s an issue with your order, contact us within **7 days** of delivery. We’ll guide you through the process.

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### 💬 Need Help?
If you have any questions or concerns, feel free to contact us on WhatsApp:  
📱 **+92 330 3117927**

Thank you for shopping with GENTTEE!