Shipping policy

Local

  • Delivery Time:  4 to 6 working days
  • Delivery Charges - 240 PKR: Free Shipping for Orders valued above 4000 PKR

International

  • Delivery Time:  5 working days 
  • Charges of international orders are calculated based on the weight and the destination. Please note that international orders may be subject to taxes & duties and will be the responsibility of the customer.

Online Ordering Process 

    1. Order on our website by placing your item to ‘Add To Cart’
    2. Fill your personal details such as Email, Full Name, Complete Address, City, Country, Postal Code, Phone Number
    3. And then press Continue to shipping to place your Order
    4. Afterward, select your payment method to confirm your Order and Press Complete Order and get your Order#
    5. Once your order gets confirmed an email will be sent to your email ID
    6. Every order will also be confirmed through Whatsapp message before dispatch(Please note that replying to this message is mandatory if you will not reply us, your order will not be confirmed and put to hold, while the item may run out of stock)
    7. Upon receiving your order pay your due charges and keep your Invoice for at least 7 days (as per our return policy)

     

    Note: We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see will depend on your screen resolution, we cannot guarantee that your screen’s display of any color will accurately reflect the color of the product on delivery.

     

    Feel free to contact us at

    Local

    • Delivery Time:  4 to 6 working days
    • Delivery Charges - 240 PKR: Free Shipping for Orders valued above 4000 PKR

    International

    • Delivery Time:  5 working days 
    • Charges of international orders are calculated based on the weight and the destination. Please note that international orders may be subject to taxes & duties and will be the responsibility of the customer.

    Online Ordering Process 

      1. Order on our website by placing your item to ‘Add To Cart’
      2. Fill your personal details such as Email, Full Name, Complete Address, City, Country, Postal Code, Phone Number
      3. And then press Continue to shipping to place your Order
      4. Afterward, select your payment method to confirm your Order and Press Complete Order and get your Order#
      5. Once your order gets confirmed an email will be sent to your email ID
      6. Every order will also be confirmed through Whatsapp message before dispatch(Please note that replying to this message is mandatory if you will not reply us, your order will not be confirmed and put to hold, while the item may run out of stock)
      7. Upon receiving your order pay your due charges and keep your Invoice for at least 7 days (as per our return policy)

       

      Note: We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see will depend on your screen resolution, we cannot guarantee that your screen’s display of any color will accurately reflect the color of the product on delivery.

       

      Feel free to contact us at gentteeofficial@gmail.com or WhatsApp / Call us at +92-3303117927.